Online Marketing Specialists NZ (“we”, “us”, “our”) is committed to safeguarding your privacy. This privacy policy (“Policy”) sets out how we collect, use and share your personal information in accordance with the Privacy Act 2020 and other applicable laws.

1. About this Policy

1.1. This Policy applies to any personal information we collect about you when you use our website, (“Website”), when you engage with us and when we provide goods or services to you.

1.2. Personal information is any information that can identify you, like your contact details, browser navigation information, or IP address.

1.3. You must agree to this Policy’s terms to use our Website and receive goods and services from us.

1.4. We may update this Policy from time-to-time by posting a new version on our Website. By continuing to use our Website and/or purchasing our goods and services, you agree to these changes.

1.5. This Policy should be read alongside our Acceptable Use Policy and Website and Digital Marketing Services Terms.

2. Who this Policy applies to

2.1. This Policy applies to anyone who uses our Website or receives goods or services from us.

2.2. If you provide anyone else’s personal information to us, you must ensure you have obtained their consent, and that they agree with this Policy before sharing their information.

3. Cookies and analytics

3.1. We use cookies on our Website to optimise your browsing experience and improve our services. These include: a) Session cookies: we use these to track your navigation, prevent fraud and increase our Website’s security. These cookies are deleted when you close your browser. b) Persistent cookies: we use these to identify you and keep track of your preferences. These cookies remain stored on your computer until you delete them or they expire.

3.2. We also use Google’s suite of advertising and marketing platforms to analyse the use of our Website, including Google Analytics, DoubleClick and Audience (data) Segments. These platforms also use cookies and/or device identifiers to serve ads based on someone’s past visits to your website or use of your app. You can manage or disable Google’s use of cookies or device identifiers through your browser or by visiting Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page or control the use of device identifiers by using your device’s settings. Disabling cookies may negatively impact your browsing experience.

3.3. In addition to Google, we also use a number of other third-party technologies such as Meta (Facebook, Instagram, Messenger), LinkedIn, Pinterest, TikTok, Programmatic Platforms, Spotify and a range of others in order to market our business, analyse the use of our website and provide effective marketing solutions to our clients. These platforms may also use Cookies. For options to control and disable cookies, you can use tools such as those provided in 3.2 above and can also choose to use tools such as those provided by the Digital Advertising Alliance (DAA).

3.4. By using our Website and agreeing to this Policy, you consent to our use of cookies and/or device identifiers in accordance with this Policy.

4. What information do we collect?

4.1. We may collect, store and use the following kinds of personal information: (a) information about your computer and about your visits to and use of this Website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and Website navigation); (b) information relating to any transactions carried out between you and us on or in relation to this Website, including information relating to any purchases you make of our goods or services; (c) information that you provide to us for the purpose of registering with us, like your name and contact details; (d) information that you provide to us for the purpose of subscribing to our Website services, provision of advertising services, email notifications and/or newsletters; and (e) any other information that you choose to send to us.

4.2. We may collect this information from you, our third-party advertising and analytics partners, anyone you authorise us to collect information from, or other third parties where permitted under the Act.

5. Using your personal information

5.1. Personal information submitted to us via this Website will be used for the purposes specified in this Privacy policy or in relevant parts of the Website. By agreeing to this Policy, you agree to us using your information as set out below.

5.2. We may use your personal information to: a) administer the Website; b) improve your browsing experience by personalising the Website; c) enable your use of the services available on the Website; d) send to you goods purchased via the Website, and supply to you services purchased via the Website; e) send statements and invoices to you, and collect payments from you; f) send you general (non-marketing) commercial communications; g) send you email notifications which you have specifically requested; h) send to you our newsletter and other marketing communications relating to our business or the businesses of third parties we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications); i) provide third parties with statistical information about our users (this data will be de-identified in accordance with the Act to protect your privacy); j) deal with enquiries and complaints made by or about you relating to the Website; k) keep the Website secure and prevent fraud; l) operate our business; and m) comply with the law or this Policy or make sure anyone using our Website complies with the law or this Policy.

5.3. Where you submit personal information for publication on our Website, we will publish and otherwise use that information in accordance with the licence you grant to us.

5.4. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

6. Disclosing your personal information

6.1. We may disclose information about you to any of our employees, officers, agents, suppliers, advertising partners or subcontractors where this is reasonably necessary for the purposes as set out in this privacy Policy.

6.2. In addition, we may disclose your personal information: a) if we are required to do so by law or we can do so under the Privacy Act 2020; b) if we are disclosing it to you, or if you have given us permission; c) if the information is publicly available; d) if you are not able to be identified; e) if required in connection with any actual or prospective legal proceedings; f) if necessary in the interests of safety or security; or g) if necessary to facilitate the sale, disposal, assignment or transfer of our business or any of its assets, subsidiaries or related companies.

6.3. Except as provided in this Policy, we will not provide your information to third parties.

7. International information sharing

7.1. Information that we collect may be stored, processed in and transferred between any of the countries in which we operate to enable us to use the information in accordance with this Policy.

7.2. Information which you provide may be transferred to countries which do not have data protection laws or standards equivalent to New Zealand’s.

7.3. In addition, Personal information that you submit for publication on the Website will be published on the internet and may be available globally. While we will take all reasonable precautions to protect your information, we cannot prevent the use or misuse of such information by others and will not accept liability for third-party intervention, to the extent permitted by law.

7.4. You expressly agree to such transfers of your personal information.

8. Storage and security of your personal information

8.1. We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted.

8.2. We will take reasonable precautions to prevent the loss, misuse, unauthorised access or alteration of your personal information.

8.3. We cannot guarantee the security of data you send via the internet and will not be liable for third-party interference.

8.4. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the Website).

8.5. We will only hold your personal information for as long as is required to provide goods or services to you, for our legitimate business purposes, or to comply with our legal or regulatory obligations. When we no longer require your information, we will safely delete it.

9. Your rights

Information requests

9.1. You may request for us to provide you with the personal information we hold about you. We will comply with your request, subject to: a) you providing us with proof of your identity; and b) our right to deny your request as permitted by the Act, for example to protect the privacy of others, or if compliance is impracticable.

9.2. We will try to respond to your request for information as soon as is practicable. If we deny your request, we will let you know why.

Correction

9.3. You may contact us using the information set out below to let us know if information we hold about you is incorrect or out of date, and we will correct it.

Marketing

9.4. You may withdraw your consent to receive marketing communications from us at any time. Please let us know by sending an email to the address set out below, or by using the unsubscribe facility in our marketing emails.

10. Third party websites

10.1. Our Website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites, or for any transactions you enter into with third-parties.

11. Contact us

11.1. If you have any questions about this Policy or our treatment of your personal information, please use the button below to get in touch. We will try to respond as soon as we can, and in no more than 20 business days.